To access the eScreen, access the device "Help Me!" screen. For QWERTY devices, perform the key combination Alt+Shift+H on the homescreen. For SureType devices, type Alt+EACE on the homescreen. For SurePress devices, hold the Escape button, and tap the screen upper left, upper right, upper left, and upper right corners in that sequence.
The "Help Me!" screen contains the application version, PIN, and current up time. Without leaving the "Help Me!" screen, enter that information into the generator. The generator will give you the 8 character code for the current "Help Me!" screen. If you close the "Help Me!" screen, the device uptime will no longer match the uptime used to generate the code.
Type the 8 character code into the "Help Me!" screen. You will not see the characters as you type them, but once all 8 are entered, the eScreen will activate. Make sure to use Alt for the numbers on QWERTY devices. Make sure to use multitap to enter the digits on SureType devices.
Once activated, the eScreen will replace the "Help Me!" screen for the duration specified when generating the code. You can close the eScreen earlier by setting your device clock ahead past the expiration time, reactivating the "Help Me!" screen, then setting your device clock back to normal.
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All fields are required to complete your order. You can find your IMEI and MEP by downloading one of our MEP Readers below or by using the eScreen calculator to the right.
Windows MEP Reader or Mac MEP Reader
If you are using the eScreen, you can find your IMEI by going to the following menu:
